Terms and Conditions 2025-2026
Enrolment & Payments
At Dramalam Performing Arts, we’re so pleased to welcome your child into our community. To help things run smoothly for everyone, we’ve set out some important information about how enrolment and payments work. Our aim is to keep things fair, transparent, and easy to manage for all families.
🎭 Trial Classes
1. New students are welcome to book a two-week trial before committing to regular attendance. This gives your child a chance to settle in, meet our team, and experience our classes first-hand.
2. Trial sessions must be booked in advance and are subject to availability. All trial fees are non-refundable and non-transferable, even if a session is missed due to personal reasons such as illness, holidays, or other commitments.
3. After the trial period, if your child wishes to continue, you can confirm their enrolment through our Class4Kidssystem, and regular monthly payments will begin from the agreed start date.
✅ Booking & Payments
4. All class fees must be paid via our secure Class4Kids booking system. This helps us keep things organised and secure for all families.
5. A place in class is only confirmed once full payment has been received. Spaces are allocated on a first-paid basis, so early booking is advised to avoid disappointment.
6. Monthly class fees are taken automatically on the 1st of each month using the card details provided when registering.
💳 First Payment (Pro-Rata Explained)
7. When you first join, your initial payment will include a pro-rata amount, which fairly covers the number of classes your child will attend between the enrolment date and the start of the next calendar month.
For example: if you join halfway through a month and there are two remaining classes, you’ll only pay for those two. This amount is added as a covering payment via Class4Kids and confirmed in an email.
Your regular monthly payments will then begin on the 1st of the following month.
This amount is added as a covering payment on Class4Kids and confirmed in an email.
📅 Payment Structure
8. The total cost of classes across the year is evenly divided into 12 equal monthly payments, running from August through July.
9. You are guaranteed a minimum of 37 classes between August and June. This structure keeps things predictable for families, allowing for a fixed monthly fee regardless of school holidays or variations in the calendar.
10. Because the total annual cost is spread equally across the full year, payments are still due in months where no classes run, such as during school holiday periods. This allows for a simple and consistent monthly payment, regardless of how many classes fall in each month.
11. A one-time enrolment fee of £35 is payable when you first sign up. A renewal fee of £30 is charged each Augustto cover ongoing admin and registration costs.
❗ Attendance & Fees
12. We understand that things come up! However, fees remain payable even if your child is absent due to illness, holidays, or other personal reasons. This helps us maintain class numbers and reserve your child’s space.
13. If a class must be cancelled due to circumstances outside our control (e.g., government restrictions or severe weather), we reserve the right to cancel without refund
14. Class fees do not include costs for performances, auditions, workshops, or other special events. These may carry additional charges, which will be clearly communicated in advance.
15. In the unlikely event a class is cancelled due to low enrolment numbers, a full refund will be provided for the affected session(s).
📧 Cancelling Your Child’s Place
16. If your child no longer wishes to attend Dramalam, please provide one month’s written notice via email to admin@dramalamperformingarts.com.
No matter when in the month you give notice, a final payment will be due on the 1st of the following month, and your child may continue attending during that notice period.
17. If your child is enrolled in multiple classes (e.g., Ballet and Hip Hop) and wishes to drop one, the same one-month written notice is required. The final payment for the dropped class will be charged on the 1st of the following month, and your subscription will then be updated.
⚠️ Late Payments
18. If payment is not received by the 6th of the month, a £10 late fee will be added to your Class4Kids account on the 7th.
An additional £10 will be applied every 7 days until the full balance is paid.
19. If fees remain unpaid after the 14th of the month, your child may not be permitted to attend class until the account is up to date. Please note, any missed sessions during this time will still be chargeable.
Communication
We believe that open, respectful communication helps create a positive experience for both our students and their families. We're always happy to hear from you and want you to feel supported throughout your time at Dramalam.
1. Our team is here for you! However, during teaching hours, staff may not be able to respond immediately to queries, as their full attention is focused on the students. We kindly ask for your patience and promise to get back to you as soon as possible. Urgency will be assessed at the discretion of the team.
2. You’re welcome to reach out to us through any of the following channels:
Call, Text or WhatsApp: 07515 145601
Email: admin@dramalamperformingarts.com
Social Media: Facebook & Instagram – @dramalamperformingarts
3. If you have a question about your child’s progress, class information, or general support, please don’t hesitate to get in touch. We aim to create a supportive, collaborative environment where all parents and carers feel informed and included.
4. To help us care for your child effectively, please make sure you share any medical conditions or additional needsduring registration. If anything changes throughout the year, please update this information in your Class4Kids account and also email us at admin@dramalamperformingarts.com so we can ensure our staff are fully informed and prepared.
Class Etiquette
At Dramalam, we aim to create a positive, welcoming, and respectful environment where every student feels safe, valued, and encouraged to grow. To support this, we ask all students and families to follow the guidelines below:
1. Student safety and wellbeing are our top priorities. While we do everything we can to create a safe environment, Dramalam and its staff cannot accept responsibility for personal loss or injury during class time.
2. All students are expected to wear the correct class uniform. Uniform promotes a sense of belonging, discipline, and readiness. A full uniform list is provided at enrolment and available upon request.
3. To protect the health of others, please do not bring your child to class if they have been unwell within the past 48 hours.
4. We promote kindness, inclusion, and teamwork. Bullying, persistent disruption, or disrespectful behaviour will not be tolerated. In serious cases, we reserve the right to remove a student from the programme, if necessary, without refund.
5. For safety reasons, no jewellery is permitted during classes.
6. We encourage healthy habits in our learning spaces. Please avoid sending fizzy drinks or high-sugar snacks. A labelled water bottle or diluted juice is recommended.
7. We take pride in our venues and believe in shared responsibility. Students are expected to tidy up after themselves and contribute to keeping the space clean and respectful for all.
8. Consistent attendance, punctuality, and commitment are essential for progress and teamwork. If your child is late or absent, it can affect group learning and their own development.
9. If a class is missed, students are encouraged to catch up on material in their own time. We’re happy to provide guidance if needed.
10. Home practice supports growth and confidence. Students are encouraged to rehearse outside of class to reinforce their learning.
11. For their safety and to respect the group dynamic, students arriving significantly late may be asked to wait until the next class to join.
Productions & Performances
At Dramalam, we believe that taking part in shows and performances is a wonderful way for students to grow in confidence, celebrate their progress, and create unforgettable memories. While all productions are optional, we strongly encourage every student to take part—not for perfection, but for the joy of performing and being part of a supportive team.
1. All productions are optional, and there's no pressure to participate. However, we do recommend involvement as performance opportunities can significantly boost confidence, self-expression, and teamwork.
2. We aim to give each student the chance to shine, but please note that performance roles may vary based on class content and individual readiness. This is never about perfection—it’s about ensuring health, safety, and a positive experience for everyone involved.
3. The format and theme of productions may change each year, offering a variety of creative opportunities and learning experiences for our students.
4. To take part in productions, students must be available for any additional rehearsals, especially in the lead-up to show dates. These sessions are essential for learning choreography, staging, and working as a team.
5. If a student misses required rehearsals, they may be removed from some or all parts of the production. This decision is never made lightly and is based on ensuring the overall quality and safety of the show. Refunds are not issued in these circumstances, as production planning is based on committed participation.
6. A full rehearsal schedule will be provided as early as possible via email, giving families time to plan accordingly and support their child’s involvement.
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